We are enforcing our Service Desk –
are you ready to join our team?


Are you fluent in Dutch?
Are you interested to work with clients both on daily as well as on project base?
Do you thrive when your working days are diverse & filled with professional challenges?

Then you are the Customer Service Talent we are looking for !


Who are we?


ITAF is an IT Partner for small and medium sized businesses based in Belgium offering a wide range of ICT solutions.

Strongly client-oriented, our enthusiastic team is committed to ensure that our customers always receive the attention they deserve.


What will you do?


  • Support our B2B customers and our colleagues with answering questions via phone, mail, ticketing system
  • Interview customers on questions, incidents, changes, … about our ICT services, with a focus on applications & processes
  • Communicate, define, follow up, plan, … tasks with ICT support staff & customers
  • Work closely with the line manager of the application development team and support staff with administrative tasks
  • Act as a project manager on small scope projects


Who are you?


  • You are native or you speak fluent in Dutch (this is a must!) and English
  • You have strong Interests in IT
  • You are ready to take ownership for the tasks that are assigned to you
  • You take pride in your work and are engaged in the things you do, able to work both independently as in team.
  • You have strong people skills and a continuous willingness to learn and grow


What can we offer you?


  • Highly competitive compensation package depending on your experience and skills
  • Fixed employment contract
  • A big variety in your day-to-day tasks
  • Work with colleagues from Serbia and Belgium
  • Possibility to travel abroad
  • Personal development that will help you build up your professional career


About ITAF


ITAF is an IT partner for SME, large enterprises and governmental organisations. At this moment ITAF is based on two companies; one in Belgium and one in Serbia.

ITAF offers solutions in: ICT support, ICT Infrastructure, Cloud Services, Managed Services and Application Development.

We set-up and maintain complex IT services, support servers and networks on 24/7 basis, keep an eye on the business critical applications of our customers around the clock and provide many other services which let organizations thrive in today’s fast moving economy.




Send your CV to hr@dev.itaf.eu & we’ll be in touch soon!